2/22/2013 10:32:00 AM
Tipping Debates: Does SoBe Get the Auto Gratuity Right?
Tipping policies always get the debates going here on the Zagat blog, and the automatic inclusion of gratuity is always one topic that gets readers blood boiling. People constantly complain that the auto grats are hidden, and they end up double tipping by accident. But servers feel they get shafted when they serve a busy table and end up getting a big fat zero. So, maybe Miami has found a good system?
While travelling for SoBe, we noticed something. Almost all the restaurants in town include a gratuity on the pre-tax total of the bill - at some it's 18% and at others 20%. The thing here is that servers verbally announce this when they present the check, so there's no sneakiness involved. There's a line for additional tip, so you can leave more if you feel so inclined.
A few servers we talked to claim it's due to the influx of tourists in the city, many of whom don't tip. What do you think - does this make for a fair balance between server and patron, or would you still be peeved about having to pony up?