2/04/2013 12:30:00 PM

8 Reasons to Break Up With a Restaurant

Breaking up is hard to do - but it's especially hard when you are forced to say goodbye to an eatery you know and love. In honor of Valentine's Day, here are eight deal-breakers that may mean it's time to cut the cord between you and your favorite eatery. What could a restaurant do to make you stop going? Let us know in the comments.

22 comments :

  1. When the valet loses your car key and the owner of the restaurant begrudgingly says he'll give you a bottle of wine "the next time you come".

    When the owner shows favorites and ignores the rest of his customers.

    When it takes three hours to be served dinner and you have to chase the server to get your food.

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    1. When the valet loses my keys I'm going ballistic because my car key is $250 to replace!!!!

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    2. Mine is $400.00. (and there's no gold in it....I asked.)

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    3. What a worthless article...

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  2. We had a long time association with a Louisville, CO restaurant. When you tell your waiter that you have nut allergies and ask about a specific desert, you are assured by the waiter that there are no nuts in that dish. After taking one or two bites, the waiter comes back and lets you know there is almond flour in the desert.

    OK, mistakes happen.

    You mention this to the manager, his eyes roll, annoyed, and he begins to tell you about how difficult it is to accommodate people with "issues" and how tough it is to meet regulations. He never asked if I was OK or needed any help.

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    1. Fortunately for you almonds are a fruit. (Related to the peach.) Ever see one on the tree before it's picked and processed? It has fuzzy skin and looks like a small underdeveloped peach. Regardless, the only one with issues is the manager. He essentially said don't come back. You're too difficukt to accomodate. What a boob.

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  3. Restaurants can slip, but sometimes communication can help. At one place the waiter (one who never served us before) decided to substitute a main course without telling us, would not hear our concerns, and then was upset with us when we were not happy. Even though I wrote the next day, it took weeks to get a response, and when we returned, he made a show of being rude while another waiter was serving us. It all could have been better if he had just asked about then substitution and then listened to our response.

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    1. do you ever check what you pay for? lol

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  4. Not sure why we need 8 reasons to stop eating somewhere. Just more useless web-blab... you're tired of it or have issues with it, you stop going there!

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    1. Some sad irony here. People like to whine. If you don't like their whining, just stop reading it and contributing useless web-blab.

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  5. Here are another couple...
    A romantically themed restaurant that completely changes their theme for the Super Bowl just to attract a few more customers that day. It destroys the mood forever.

    A restaurant that tries to pass off a cheaper item on you and hopes you won't notice. This could be "kobe beef" that isn't, or a glass of wine that isn't the winery or vintage specified on the menu. I've been told by wait staff, "Most customers don't notice." As if that was an acceptable excuse.

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    1. A good reply would have been: "Then what you are saying is the kind of people who come in here are too stupid to notice the difference. I certainly don't want to be included in that number any more."

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  6. The most common reason I've fallen out of love with a restaurant is that they stopped updating their menu. You look at the menu and think, "Nothing new since last time," and you realize you thought that the last time, and the time before that. The appetizer that seemed fresh and new a few years ago, you've recently seen in an Applebee's commercial. And you realize the chef and/or management have stopped even trying to update the menu. It's always a disappointment, but short of feeling comfortable mentioning this to the management, it generally means it's time to move on.

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  7. Took some friends from out of town to a previously wonderful place we have been happily patronizing for over ten years. Once seated, no staff showed up and I had to track them down. Then waitress and her assistant were both cheeky. Food was then mediocre at best. Wrote them up in Yelp. Owner contacted but had all the sincerity of a robo-call. Forget them.

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  8. Adding 18% tip automatically, for party of four, and not telling that tip is added.
    When confronted, "oh you must have ordered something afterwards",
    This happened at Nanking in Piscataway NJ.
    I will never go to this restaurant again.

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  9. Definitely would appreciate feed back. My wife and I love the food ,service and ambiance.we get assigned our favorite server( we never really ever requested him..... Internal mistake) He insists on giving my wife a big kiss on her cheek on EVERY visit ,no matter how often we go. She is really creeped out by this. It's made us stop going. How do we get the message acrss with out embarrassing the server or management. thanks

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    1. Have your wife apply some allum and cayenne powder instead of blush next time. That should cure him.

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  10. My wife and I were at an "Italian" restaurant that did not have extra virgin olive oil available for the bread. The waiter, having no idea what the difference was, brought regular olive oil, which is NOT intended to be eaten straight like that. The waiter was trying his best and was very well-meaning, just uneducated on olive oil. The regional manager for this company, however, could not have been ruder. He told my wife to make sure to let him know next time we would be eating there so he could make sure there was a bottle of EVOO just for her. It goes without saying we never went back.

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  11. I used to go to this Italian restaurant with good food, reasonable prices, and a pleasant, casual atmosphere, your typical red-checkered tablecloth type of place. A few years ago, they changed ownership. Things went steadily downhill. Drop in food quality, poor service, etc. They would put coupons in the local paper, then always find some reason why they couldn't be honored. We went to a Valentines day special dinner and waited three hours to be served ANYTHING. OK, they were crowded, but really? No adjustment to the check was made or any other accommodation, by the way. I really wanted to give this place a chance, but the last meal I had there was the final straw. When we were first seated, we could never get the waiter's attention. After nearly an hour, the Maitre d' came over and said she would wait on us. We ordered the lobster special. When the food arrived, My wife was served a normal size portion, not huge, but typical. My lobster was tiny, less than half the size of hers, obviously much less than even a one pounder. Plus, half of my lobster was actually missing from the plate (that's half of a half-pounder, NOT half of a one-and-a-half pounder). I spent the next twenty minutes trying to get the maitre d's attention. I didn't touch my food, as I wanted her to see exactly what I had been served. When I showed her what had happened, she seemed genuinely concerned. She took my plate and went back to the kitchen, then returned with the same plate with the same food on it. The conversation when something like this.
    "Sorry, there really isn't anything I can do."
    "What do you mean? Just look, my lobster is tiny!"
    "Well, maybe it's just that your wife got a really big lobster."[believe me,she didn't]
    "But, but, half my lobster is still missing!! Look, I didn't eat half and put the shells in my coat pocket. Don't you believe me?"
    "Oh, I believe you. I saw the rest of your lobster in the kitchen, still left in the pan."
    "Well... could I at least have it, then?"
    "Oh, trust me, you wouldn't want it. It really wasn't worth bringing it out to you."
    So, are you going to get me another?"
    "No."
    "Something else?"
    "No."
    "Adjust the bill?"
    "No."
    "But, but, but, you never gave me my actual dinner!"
    "Oh, don't worry, your wife has plenty. You can eat some of hers." [I kid you not]
    "This is ridiculous. Let me speak to the manager."
    "I am the manager."
    "You're really not going to adjust our bill?"
    "No I can't, but I tell you what, why don't you just take it out of my tip? I don't mind at all."
    [funny, since managers and maitre d's usually don't wait tables for tips]

    I'm not exaggerating. This is really what transpired. My wife gave me one claw from her lobster, and on top of everything else, it was spoiled, inedible.

    The place was Cristiano's in Syosset NY. This is allegedly the place that Billy Joel sang about in "Scenes From an Italian Restaurant". Well, all I can say is, bottle of red, bottle of white...I'll meet you any time you want, but not at Cristiano's This is definitely no longer our Italian restaurant. My only regret is that I didn't cancel the charge on my credit card.




    and said there was nothing she could do. I said, wait a minute, surely you believe me, I didn't hide half a lobster in my jacket pocket. She said, yes, I believe you. I saw the remains of your lobster in the kitchen. still in the pan. It just wasn't worth bringing it out to you.

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    1. I would have left the food on the table & walked out.

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    2. The Chrisriano's of today is not the Christriano's of Billy Joel or me as growing up.in Syosset, that was the place to go. Newer ownership, lack.of concern for customers, etc.spells it's downfall

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  12. Oops, i meant to preview, not publish. Well, just ignore the last paragraph of my post, above.

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