9/25/2012 11:07:00 AM

Debate: Is It Right For Chains to Suggest Tip Amounts?

Last night, we went chain-restaurant hopping in Times Square - after all, it's Fast Food Week, so we wanted to check out everything this oft-maligned area of town has to offer (stay tuned for notes on our journey). One thing we noticed at every eatery was an auto-gratuity of sorts, which seems to have been instituted since our last visit to this area.

Each eatery automatically includes a 17 or 18% tip on the check, printed below the food total. But, this is just a suggested amount - you still have to add the two numbers up and write down the actual number you want to spend. And, there is a line on the receipt for "additional tip," in case you want to leave more. The servers are all very upfront with the system, patiently explaining to patrons how to add up the bill and not trying to fish around for extra cash by obfuscating. Ruby Tuesday's offers this explanation printed right on their menu - "Ruby Tuesday's is an international location. As a convenience for our guests, gratuity will be added after 4 PM."


With the staff's honesty, we're thinking this is a pretty legit system that ensures a tip even from tourists who might be unfamiliar with the NYC system. But, it could be confusing, causing some customers to lay down extra money. Let us know what you think in the comments.

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