|Wendy's was a big winner this year.|
So, who were the winners?! Subway was the Most Popular of the larger mega-chains (with 5,000 locations or more) and also took the prize for Service, but it was a little girl named Wendy's who racked up the most major wins this go-round in the mega-chain category, ranking as the Top Overall Chain and taking first place in the Food and Decor/Facilities lists. Among the smaller guys (100 to 5,000 U.S. outposts), In-N-Out was the real winner, taking the Top Food, Most Popular, Top Service and Top Overall awards.
Delving deeper into the survey, Starbucks was rated the Most Popular Quick-Refreshment chain (coffee, ice cream, frozen yogurt and smoothies), but Caribou Coffee edged them out, winning the Top Overall award in that group. Can you say java war? And while Cheesecake Factory was the most popular full-service establishment, it was Cheddar's that won Top Food, Top Decor/Facilities and Top Overall.
And finally, the award you've all been waiting for - Five Guys was voted the best Fast-Food Burger in the United States! In-N-Out may have dominated in the other categories, but its burger wound up at number four on this list. They don't get to do all the gloating, though, because surveyors said McDonald's still has the best french fries.
Check out the top rankings in categories like Food, Decor and Service in the slideshow below, and click here to see a post on how everyone's food (yes, and burgers) stacks up.