|Should six be enough?|
Diner: "We'd like eight oysters, four of the west coast and four of the east coast."
Server: "Oh, eight? Well, we can't really do that. But I can give you a dozen."
Diner: "No, we'd only like eight."
Server: "Well, there's not really a way to ring that into the system. We really can only do six or a dozen."
Other members of the table: "I guess I'll just have one. Just order six."
And six it was. Here's the question: Should this request have been granted or should the diners have gone with the system and ordered the full 12? On the one hand, it seemed like it would have been very easy to just shuck two more oysters, throw them down on the tray and enter an up charge. On the other, requests for changes like this can be annoying, especially if the server has no easy way to charge for the additional grub.
What do you think - was this a reasonable request being shut down, or a case of a customer being difficult? Let us know in the comments!